Shipping
We currently ship to only US and South Korea. If you are in another country, please contact us at epoe.design@gmail.com. We are happy to help you.
All orders placed on epoe.us will be shipped from Newport Beach, CA. Once an order has been placed, you will receive a Shipping Confirmation email and it cannot be modified or canceled after that.
US Shipping
USPS or UPS ground shipping $10, or free for order $250+ delivered in 5-10 business days.
Orders typically processed and shipped within 1-5 business days. A shipping confirmation email containing your tracking number will be sent to you as soon as your order has been shipped. All US domestic shipments will be sent using either USPS or UPS.
We regret that we cannot guarantee the shipping times as stated above, as delivery time will vary based on carrier and location.
International Shipping
South Korea:
Shipping costs will be added at checkout. Usually processed and shipped within 1-5 business days. Your shipments will be sent using Korean courier and transit times will take 5-10days depending on Customs clearance procedure.
Please note, for international orders shipped to South Korea, customs fees, duties, or taxes incurred will be the responsibility of the recipient. We are unable to control or predict these costs, therefore we will not be responsible for any additional charges associated with Customs clearance.
Once your package clears customs, it is handed over to your country’s local courier service and a new tracking number may be created.
Shipping Restrictions
At this time we are unable to ship orders to General Delivery, P.O. Boxes, APO, FPO and U.S. Territories. Orders made to addresses in these areas will be canceled.